What is workflow?

Answer:
Workflow is the detailed representation of the work

a person, group, or organization does.

Workflow charts are used primarily as training aids, showing how a process has been done successfully in the past. They are also used to present shareholders and any other interested persons how the business is operating. Workflow charts are usually created as the work is in progress - every successful step is documented.

Workflow charts can be used to provide other businesses with advice on how to successfully run a business. They are commonly used by business analysts to determine if a company is operating within certain parameters or within the law. They are also used by business analysts to teach new businesses how to succeed.